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@neto Do you have any pictures where this box is and how to replace the sim? Did you find any other solution that helped you get it to work? 🙂

@sauseschritt Nice! Do you have any pictures so I know where the telematic box is placed and how to replace the sim-card?

I've had this issue for I don't know how long, almost the whole time I owned the bike. I've owned it for almost a year now, brand new from the dealer....

@lhk THANK YOU! Managed to get it off, so now the orange cable is well enough in length for the battery, also managed to find a picture of where the E...

@lhk This is how far I came last time, tried to get the part where it says Super Soco to come of but that was the problem. I did unscrew the screw...

@Paddytalbot did you manage to solve it? I got this message when I had the battery removed. However I did not manage to solve it.. The app still don't...

@lhk Yeah I tried but didn't succeed in getting the panels all off. Might try again later, I did however manage to move the cable a bit more and I can...

@downwind_leeHow do you manage to turn the isolator off? Where is it placed? How do you turn it on if that's the case?

@lhk, That's what Super Soco told me too, I did cut one and it helped a bit but not much, so at least I can plug it in now if I push and pull a bit. F...

@lou25uk yes, I've taken out the battery with no different result, thanks for you feedback!