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Thinking of buying a TC Max?

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Posts: 28
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(@brighty)
Eminent Member
Joined: 5 years ago

Thinking of buying a TC Max? Here to check out what owners think?

My recommendation as an owner in the UK is don't.

I’ve had repeated problems since ownership and the support from the dealer and from vmoto has been bad, really bad.

  • Parking light comes on when at lights so you can’t pull away.
  • Random loss of power while at full throttle on big roads.
  • Rust on the bolts after not long owning the bike.
  • Error code 94 repeatedly.
  • Front brake failure a week after service.
  • Every time the dealer looks at it he finds nothing wrong.
  • After initially getting some support from Vmoto they went silent with no replies.
  • Range and top speed isn’t all that.
  • It’s not comparison to a actual 125.
  • connection to the app isn’t as advertised.

Don’t get sucked in to the idea of an electric bike and the test ride... the long term hassle ownership isn’t worth the price.

Over £4K new and not only will I be lucky to get £2.5k back private or part exchange, I’ll feel like I’m conning them myself.

Save yourself the hassle and don’t bother.

6 Replies
Posts: 2
(@jonathan2396)
New Member
Joined: 3 years ago

Could you share more? is the 2019 model or 20? why vmoto and your dealer wont help you?  how long you got it?¡

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1 Reply
(@brighty)
Joined: 5 years ago

Eminent Member
Posts: 28

@jonathan2396

2019 - first batches that came over to the UK.

dealer is a motorbike guy and I’m sure he’s very good at that, these aren’t really motorbikes and he’s out of his depth a little with the bespoke nature of an electric bike.

vmoto just go silent, they make a noise like they want to help but there is no follow through. Weeks go buy with no response.

Had the bike a fair while now. Idea is good, execution not so much.

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Posts: 3
(@papadelta7)
New Member
Joined: 2 years ago

I'd go along with this. I've had mine for six months, and a few issues have come up.

1, the dealer is not close to me, and when they delivered the bike it was in the shipping crate it came with from China. I had to get a Yamaha dealer close by to help me. I'm used to having the dealer check it out before delivery.

2. the pin(?) that holds the air in the tires was not tight, and I lost a lb. a day. Spent too much time trying to find out why.

3, the "90" and the orange check-motor light comes on at full throttle in 3rd. My dealer is not sure why.

4, The IMEI number is not in the manual, so I cannot connect to the APP. The dealer says it does not work in Mexico, yet. This sounds like BS.

5, ...but when it works, it is magic.

 

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Posts: 29
(@moose)
Eminent Member
Joined: 5 years ago

Probably won't help, but - I was getting error 94 repeatedly on my first-batch tc max, and losing power when at full throttle. I found the wee connector under the seat for the charging cable was a bit loose, and taped it up to hold it tight and the problem went away. Worth a shot as it's trivial to access - otherwise it's probably a cable or connector buried somewhere within the bike so a pain in the **** :'(

I've heard the original main battery connector tended to get broken and cause a similar issue, though mine has been ok to date.

I've been lucky and not had the stand switch break (which i think is what causes the parking light to come on when it shouldn't?) but the rest of your issues sound familiar

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Posts: 56
 RZEE
(@rzee)
Trusted Member
Joined: 3 years ago
Posted by: @papadelta7

3, the "90" and the orange check-motor light comes on at full throttle in 3rd. My dealer is not sure why.

Code 90 can be fixed by a  a controller software update. Consult a official SuperSoco dealer.

Posted by: @papadelta7

, The IMEI number is not in the manual, so I cannot connect to the APP. The dealer says it does not work in Mexico, yet. This sounds like BS.

The app function comes as a option, your distributor order the bike with / without this option. If your bike comes with this option, the imei number should be in the manual attached as a sticker. If not you can doublecheck if there is a [imei] sticker on the ECU located behind the left side panel, it might be even on the back of the ECU. if no sticker with imei number found your bike is not equipped with this option. 

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