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Issue with registration

3 Posts
2 Users
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Posts: 4
Topic starter
(@sigreg)
New Member
Joined: 4 years ago

Hey Guys,

Uhh, im happy i finaly got here. To be honest - theres some issue with registration what can push off many new potential members, like me.

Registration process looks like this:

1. We register on this site, chosing username, and giving our email adress

2. We get email with link to reset our password. It looks like this (i blacked out fragile data):

3. We click the link, and should be good to login and join the community

But we are not.

 

After clicking the link i set the password and then automatically got moved to login page. Tried to login - nope, wrong password. What the... Ok, so i klick the link again, set the password again. And this time i noticed small, easy to miss message (its visible for short time) in upper right corner saying "The key is invalid". But what it does mean ? Did i used forbidden signs, or what ? Im asking to send new reset link, clicking it, reseting password, and again - wrong key and i cannot login. So i tried 4th time, with 4th link, then 5th.. still wrong.

Many people at this stage would give up.

But i checked carefuly the reseting email, and link what im getting. Do you see small blue > at the end ? Yep, its getting into reseting adress. Its the adress copied directly from browser window after clicking the link:

https://supersocoforum.com/forum/?wpforo=resetpassword&(...)&rp_login=sigreg>#page-content

Reseting page is opening correctly - because adress is correct. But arguments are not. After removing the > mark i was finally able, after longish fight, to reset my password and log in correctly.

Please fix that, new members will be happy !

Greg

 

2 Replies
Oscar
Posts: 280
Admin
(@oscar)
Reputable Member
Joined: 6 years ago

Thank you Greg for sharing I will fix it as quickly as possible! Hopefully you have can get useful information on the forum!

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Posts: 4
Topic starter
(@sigreg)
New Member
Joined: 4 years ago

Hey Oskar,

Thank you, for sure will do ! 🙂 So if you are in "fixing mood" - one small thing extra, when i login and check "remember me", site is moving me to.. 404 - page not found. It have something with profile page adress i quess. Its a bit strange because login without checking "remember me" is working fine, moving me to my profile page without problem.

Ok, no more complains, im escaping to "introduce yourself" ! 😛

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