I just got a super soco ts about 2 weeks ago. Was riding it every day to work no problem.
today offwork try to turn on go home find the screen is not showing anything. front head lamp not
working and brake light inop. no turn signal light. but the bike stll ride ok. went back home. called
shanghai head office asking for reason. one of the tech tell me i need a 60V to 12V converter.
they say only can get from local store in china. any one have any online store sell them?
here is a photo for it
on AliExpress they sell converters from 60v to 12V are not expensive.
€ 15,59 10%de DESCUENTO | 36 V 48 V 60 V 72 v a 12 V 20A 240 W DC convertidor regulador 32-80 voltios a 12 voltios de potencia de conmutación de alimentación
https://s.click.aliexpress.com/e/cOXjr3As
You live in Canada? There must be a importer there as well?, or try Motorino, the must provide spares? https://motorino.ca/ You said you got it two weeks ago, was it new then or second hand? It is at least 1 year warranty for the parts anyway! https://motorino.ca/support/warrant
A "quick n´dirty" fix meanwhile is to attach a small 12v battery wired to a switch in the free space beside the main battery and feed the 12v system for a while waiting for a module.
A search online tells that the Soco 60v to 12v box has 3 wires. Red = 60v + & black 60v - and the yellow is 12v + (don’t quote me on that though!)
You need to see where the yellow & black is attached and tap in the extra battery in that connector to get feed to the 12v system.
better option than the battery of 12 v part is to buy another converter even if it is not the official super soco. It costs less money than a 12-volt battery to power the system and you have to worry about charging the 60-volt battery plus the added 12-volt battery. It is about replacing the official converter with the new one. It does not matter if the new one is official or unofficial. The work that he is going to do is the same. If you can get it for free under warranty, both better and obvious. but otherwise 15 euros an unofficial converter does the same job.
so I went to motorino vancouver today got a after market 72v to 12v converter. 40cad so expensive.
compair to online. will try to replace it my self tomorrow. the guy from super soco china tell me the parts
is located left front side before the battery box. we will see how it goes...
Here is a picture of the modules location;
From rear, inner battery frame removed
But just remove the side cover to change module, picture from right side;
