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Common Problems on TC  

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Lee
Posts: 24
 Lee
(@lee)
Eminent Member
Joined: 8 months ago

Hi there,

Greetings from New Zealand!

I'm about to pull the trigger on a TC.

What are the most common issues that have been encountered ( and possibly fixed under warranty if applicable ) ?

Is the Battery Cable melting a common issue? or isolated to a few bikes?

24 Replies
Oscar
Posts: 179
Admin
(@oscar)
Owner
Joined: 1 year ago

I just discovered that my cable has melted in the the battery. I will see if it’s warranty or not. Besides that the range will be lower in my experience when the connector is molten.

overall I don’t have many problems with my TS.

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Lee
 Lee
(@lee)
Joined: 8 months ago

Eminent Member
Posts: 24
Posted by: Oscar

I just discovered that my cable has melted in the the battery. I will see if it’s warranty or not. Besides that the range will be lower in my experience when the connector is molten.

overall I don’t have many problems with my TS.

Oh that's not good.  Are you talking about the external black plug that attaches to your battery or are you talking about internal cable that is inside the actual battery itself?

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Oscar
Admin
(@oscar)
Joined: 1 year ago

Owner
Posts: 179

this one

6E1DE4EC F6EF 4AB3 B484 210E97065EE8

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tomp
Posts: 118
 tomp
(@tomp)
Estimable Member
Joined: 12 months ago

My TC has also done this. The battery socket, plug and main lead going to the bike used to get very warm too. 

 

Ive since replaced the plug and socket with an XT60 connector (yellow one inside battery) and everything is now stone cold when I’m riding ??

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1 Reply
Lee
 Lee
(@lee)
Joined: 8 months ago

Eminent Member
Posts: 24
Posted by: tomp

My TC has also done this. The battery socket, plug and main lead going to the bike used to get very warm too. 

 

Ive since replaced the plug and socket with an XT60 connector (yellow one inside battery) and everything is now stone cold when I’m riding ??

Excellent! Thanks.

How much of a mission was it to replace the xt60 connector? As simple as just removing the charging socket ( with a bit of force ) and then make the necessary fix?

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escubic
Posts: 80
(@escubic)
Trusted Member
Joined: 10 months ago

one possible solution to the molten connectors is using a battery paralleler which cuts the current to half, the heat to a quarter (~I^2).

I also encountered with our 2 Super Soco TCs the following problems:

- the front brake is noisy or very noisy on both our TCs, it is very annoying

- one of our 4 batteries encountered "error 88" (low temperature failure). Reading the french forum (mysupersoco.fr), I discovered that I am not alone with this error. It is due to a faulty BMS / temperature sensor. My dealer has also indicated to me that this is a common issue.

- the standard charger is extremely slow and only good for overnight charging or place-of-work charging.

- the mirrors break easily on touching or with frost, one of our 4 mirrors is broken

- the foot rests lose their plastic plugs within one week

- it is difficult / very difficult to insert the 2nd battery on both our TCs but after some training you will learn the right angle. Common problem.

- the power interconnector melted on one of our TCs because the cable was not well fixed. This is a common problem also in the French forum

- there is a limited rust problem

- the motor is 1900 W mechanical (60V * 40 A * 90% DC/AC converter * 90% motor efficiency), not 3000 W. And the torque is 110 Nm, not 150. And the hill angle is 21-23%, not 30%.

- think of a realistic range of 1 hour of full speed trip/battery

- it is very difficult to get spare parts.

- regeneration braking does not work on our TCs.

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Heinz
(@heinz)
Joined: 10 months ago

Active Member
Posts: 9

Someone said here in this thread that the "regeneration braking does not work on our TCs." What does that mean? 

 

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Lee
Posts: 24
 Lee
(@lee)
Eminent Member
Joined: 8 months ago

Thank you so much for the summary mate!

I can live with *some* of the above annoyances 🙂 

Does the BMS problem happen to all bikes on just limited to a small percentage?

The loose connector problem sounds widespread, so I assume it's just common sense/good practise to firmly reinsert after reinserting the battery. 

 In regards to the rust issue, again I guess it's good practice to keep it in a garage or with a weather proof cover. And perhaps some regular silicone application to exposed metallic would help? 

1900w @ 110nm only? Is this not false advertising? I wonder what the actual specs are for the soon to be released Max model. 

So the also advertised regenerative braking does not work at all?  

 

 

 

 

 

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